A very thoughtful decision to tackle the increasing assault against doctors, most of which happen when the sad news is told to the relatives.
There gets a very high probability of tempers going high and putting the blame on the treating doctors.
To find a solution to this, PGIMER (Chandigarh) director Dr Jagat Ram has ordered a quick-response team (QRT) of 12 security guards to keep an eye on untoward incidents threatening the safety of doctors in the emergency wing. This team will be in addition to the 40-odd security guards posted in the ward.
The director has told resident doctors to inform security personnel first before breaking the news of a patient’s death to attendants.
Speaking on the assault incident that happened a few days back, he said, “This behaviour is highly inappropriate and will not be tolerated. The doctors give their best to save lives and do not deserve this treatment by attendants. Moreover, by breaking the machine the family has impacted the treatment of many others. We have filed a police complaint against the family.”
“For their safety, I have told all resident doctors working in the emergency to inform the QRT before informing attendants about the death of a patient. They should be extra cautious in case they sense that the attendants are going to create nuisance,”the director added.
A very thoughtful step and something that should be replicated across the country in every Clinic/Hospital, small or big.
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